Supporter Journeys & Campaigns

The right message at the right time matters. We help you plan, test and improve how supporters experience your brand online.

What we cover

Supporter experience is everything. We’ll map and improve your journeys across email, web and social, helping you connect at the right time, with the right message. From welcome flows to appeals, we ensure your campaigns feel personal, timely and effective.

Journey Mapping Workshops

We help you understand your supporters better by mapping key journeys, from first click to loyal supporter, so your comms feel more relevant and timely.

Campaign Planning & Messaging

We shape focused campaign plans with the right messages, formats, and channels, so your story resonates and drives action.

Channel & Content Review

We assess how your website, email, and social channels are performing, and help refine content so it’s clear, consistent, and aligned to supporter needs.

Data Driven Improvements

We use analytics to track what’s working, then help you optimise journeys and campaigns to increase engagement, donations, and retention.

Pricing Plan

Business Packages

$45

/Per Month

For Small Scale

Premium Packages

$88

/Per Month

For Large Scale

Our Process

Whether you're starting from scratch or building on what you’ve got, our approach is designed to be clear, collaborative and practical.


01.

Journey mapping

We chart how supporters currently interact with your brand.


02.

Touchpoint review

We assess how each stage performs, from emails to donation pages.


03.

Optimisation planning

We plan how to improve content, timing and messaging.


04.

Campaign support

We help you deliver campaigns that feel personal and timely.

Our Process

Whether you're starting from scratch or building on what you’ve got, our approach is designed to be clear, collaborative and practical.

01.

Listen & Learn

We start with an open conversation — about your organisation, your goals, and where you’re stuck. No jargon. Just listening, questions and clarity.

02.

Audit & Insights

We take a fresh look at your digital setup — your platforms, content, team, and data.  This can include a Digital Health Check if you’re not sure where to begin.

03.

Plan & Prioritise

We co-create a practical roadmap, tailored to your resources, pace and team. You’ll know what to do next, and why.

04.

Support & Deliver

We don’t just advise, we roll up our sleeves. Whether you need strategy input, content guidance or a second opinion on tools, we’re with you through it.

Ready to Make Progress with Supporter Journeys?

Whether you’re reviewing your strategy, growing your fundraising, rethinking your team or refreshing your website, we help charities take confident digital steps forward. 

Not sure what you need yet? That’s OK. Let’s have a chat and figure it out.